"The CoZee Company is dedicated to your total satisfaction."   Delivery     Most items within the CoZee range are held in stock and will be despatched within 48 hours. However, should your order not be currently held please allow 28 days for delivery. Your order will be delivered via Royal Mail's Standard Delivery service. Our delivery charge is £4.50 within the UK mainland. We are able to arrange next day delivery on request.           Overseas Delivery Options   Please call us on +44 (0) 20 8691 0928 or email us with the address details for prices.   Availability     All our products are hand-made in the UK. The CoZee Company endeavours to keep all our products in stock. However, this is not always possible and in these circumstances, your order will take up to 28 days for delivery.    We take the quality of our products seriously and we source the best quality materials.  In rare circumstances, a slight variation in the actual fabric/colour may occur.    Please note that computer monitors can distort the colour representation.   The CoZee Company Guarantee     We hope your purchase from The CoZee Company will match all your expectations.     If you are unhappy with your purchase and require a refund or exchange please return the product to us using our Returns/Exchange form and enclose your proof of purchase. The product must be in saleable condition and you should return it to us within 28 days.     To ensure you are protected when returning goods to us we would advise you to use registered post as your goods remain your responsibility until they reach us. The Cozee Company are unable to pay postage cost on returned items.